Delivery

Items "In Stock" - 2-3 working day UK delivery (approx.)

Items "Available To Order" - 2-10 working day UK delivery (approx.)

Next Day Delivery Available At An Extra Cost

Shipping To EU Countries - 3-7 working day delivery (approx.)

Shipping To Rest Of World - 3-14 working day delivery (approx.)

 

 

For UK orders over £100, we offer FREE DELIVERY. For all orders under £100, delivery is charged at £3.99 per item, however if you order 2 or more of the same item, you will only be charged delivery once. All orders will be processed within 24 hours of receipt. All orders will be sent by Royal Mail. Lower value items will be sent by Royal Mail 48, which is usually a 2 working day delivery from dispatch. Shoes and higher value items will be sent by Royal Mail 24 Tracked & Signed, which is a 1 working day delivery from dispatch. Items shown as "in stock" will be dispatched within 24 hours and will take 1-2 working days to arrive from dispatch.

Items shown as "available to order" can take between 2-10 working days to arrive, depending on availability from our suppliers.
Please contact us for a delivery estimate if your item is shown as "available to order" and you need the product urgently.

Next day delivery is available at an extra cost, providing your item is in stock. Please call us on 01903 533099 for this service.

If you are unsure about the availability of your item, please contact us to confirm estimated delivery. If you wish to cancel your order after it has been dispatched, you will be charged for initial delivery and will be liable for the cost of the return postage.

International orders from within the European Union (EU) will be charged at £9.99 per item. Again, if you order two or more of the same item, you will only be charged delivery once. All EU orders will be sent by Royal Mail International Tracked & Signed, which typically takes 3-5 working days to arrive from dispatch.

International orders from outside the European Union (Rest Of World) will be charged at £19.99 per item. The same conditions as above apply. All International (Rest Of World) orders will be sent by Royal Mail International Tracked & Signed, which typically takes 5-7 working days to arrive from dispatch.

The reason we have to charge delivery per item is that the majority of orders will have to be sent in separate parcels to ensure they are covered if they are lost in postal transit. This is due to the fact that most items we sell are high-value items.

We use Royal Mail to despatch our orders. All items are insured so if they are lost in postal transit, your money is guaranteed at all times. If this is the case, we will file a claim for missing goods with Royal Mail and upon completion of the claim we will either re-send the goods or refund the full amount to your card. Please be aware this process can take up to 21 days, as we have to give Royal Mail sufficient time to search for your missing parcel, to avoid it being delivered twice.

All quoted delivery prices are for most UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE) will SOMETIMES incur additional charges and may also experience delivery delays; morning, Saturday and "next working day" deliveries are optional and will also incur additional charges.

We will only deliver goods to the address on the order to protect against fraud - however you can change your delivery address before completing your order if you wish to have your order delivered to your workplace or elsewhere.

Customer Testimonials

A great shopping experience overall - great product, quick delivery and an unbeatable price. Thanks very much! Current season product at the best prices, can't complain! A+ I shop regularly at Jean Store & they always delivery. Top, top prices and fast delivery. Definitely recommend! Many thanks Jean Store, impressive service! Best shop on the web! Great range of products all at reduced prices compared to the high street. Thanks!